Where do I start? A brake job I needed was origionally quoted at $350. Before I new it, some fast-talking sleazeball ncreased the price from $350 to $750 to $1400 to $1700, and I was supposed to be thankful that they didn't charge me $1900 because of a (bullshit) $200 discount. Then the brakes were vibrating terribly. Thankfully they honored their warranty, and fixed the vibration, but it doesn't stop there. Afterwards, I reviewed the invoice more closely with a friend who is a mechanic. We discovered they charged me for resurfacing the rotors, when they installed new rotors, and many other mysterios, vague, or duplicate charges. Adding insult to injury, my AC was having problems due to a loose A.C. belt. So I asked them to tighten it. They charged me $50 to tighten an AC belt!!! Then, when I tried to recharge the A.C. after, suddenly my A.C has a MASSICE leak that wasn't there before, and I know it because I tried to charge the A.C. a week earlier and didn't see the massive puffs of freon escaping into the atmosphere that I do today. Please avoid!!!! I'm mad at myself, that I allowed myself to be taken advantage of like this, but for some reason they saw me as a cash-cow (I'm not rich).
Psyfire, Please address your complaint with [email protected] because our customer is our number 1 goal and we want to take care of you. This world is full of crazy people and we can't satisfy everyone but if you are a reasonable person with legit complaints I guarantee you will be satisfied when you leave our business.
- Bee Cave / Lakeway location