4

The service was quick and person who took care of my bill was very friendly.

5

This was my first visit to McSpaddens (Pflugerville). I made my reservation via Yelp and signed up for a special on oil/tire rotation. Work was done quickly and my car was returned to me free of oil and grease all over steering wheel/doors/hub caps as some unprofessional shops are commonly doing. They suggested some work to be done that actually needs to be done, not something they just fabricated. Also, very polite customer service. I was lucky to find this place. Highly recommended.

5

BOTTOMLINE: HIGHLY RECOMMEND!!! This is my first time using McSpadden based on a referral from a customer, James. I got an oil change (5W-30) which included tire rotation and 32 point maintenance check. Service: Quick and scheduled on-line. Cost: Competitive and good value - Paid $30.96 Customer Service: Nice and professional. Thank you, McSpadden's!

Thanks Ronnie! We appreciate the feedback!!!

- Pflugerville location
5

I was sad to find out a giant nail was lodged in my tire yesterday. Went to McSpadden's half expecting to have to pay a lot to have it replaced. Luckily they were able to patch it up just fine and didn't even charge me for the work. What could have been a financial set back turned out to be an easy and reliable repair. I really appreciate the quick work the McSpadden team did. If I need tire help later on, they will be the first people I call.

5

Wonderful experience with these guys. They seem to know what they are doing (based on my limited car experience). More importantly, they are one of those few repair shops where you can sit down and wait for the repair and feel almost like as if you are at home. They have a wonderful waiting area that is clean and home like. Feels more like a doctor's office than a repair shop. There is even free cooled soda cans for clients. Give them a try the next time you need an oil change and you will be wanting to go back again.

5

Just stopped in here on lunch because my tire was fairly low on air and i stopped by both the nearby 7-11 and Texaco and neither's air pump was working. They refused to take any payment for me inconveniencing them for 10 minutes. Good people.

1

Bad customer service the really rude

Hey Sam, Can you e mail me and tell me about your experience at [email protected]? We like for our customers to have the best experience possible and I want to take care of you personally!! Thank you, Raymond McSpadden Sir, we checked our records and cannot find your name in our system anywhere. Can you contact me or did you visit a different shop?

- Pflugerville location
5

I was really pleased with these guys as a single woman going in for a second opinion it can be stressful! They were speedy and explained everything in detail and no pressure at all!!! Ladies go here these guys are legit!

5

I was sad to find out a giant nail was lodged in my tire yesterday. Went to McSpadden's half expecting to have to pay a lot to have it replaced. Luckily they were able to patch it up just fine and didn't even charge me for the work. What could have been a financial set back turned out to be an easy and reliable repair. I really appreciate the quick work the McSpadden team did. If I need tire help later on, they will be the first people I call.

3

When I showed up they tried to charge me 500.00 more than the estimate which they had agreed to discount. The receipt & explanations of the work that was done were not very clear as if they thought I wouldn't care or understand the work that was done. However I still give them 3 stars because the work they do is solid & warrantied, I just don't like how they handle the billing; it seems a little slippery to me. More transparency would make me feel better about returning.