Taillight failed with moisture I noticed two or three weeks after I had it repaired here at this McSpadden's Automotive. The manager woman tried to tell me that it was a seal that wore out and how she "sees it all the time". However, Not only was she completely unwilling to admit to a possibility of impropper install might have possibly occurred nor admit how lopsided the taillight was set, she essentially tried to dismiss me after insinuating I was a liar. Clearly the light is set in improper. "SHABBY INSTALL!". Manager insist that it was due to a worn seal... after 2 or three weeks? Employees and manager say it is impossible to install incorrectly; which makes it that much the worse. Look closely for yourself. Seeing is believing! "SHABBY INSTALL!" AND POSSIBLY "Shabby Part"? OVER $250 including over $30 to install 2 nuts, a bolt and a screw IMPROPERLY! GO SOMEWHERE ELSE IF YOU WANT THE BEST FOR YOU AND YOUR FAMILY!
Eric, I apologize for your bad experience at one of my locations. I would like to meet with you at your convenience to look at this myself and get you taken care of. Again, my apologize and I will get this handled personally!. I would like for you to email me directly a time we can meet at [email protected] McSpadden'Automotive.com. Thank you Raymond McSpadden
- Bee Cave / Lakeway location