4

Was in Austin a month ago. Thought I had a bad u-joint on the front end of my truck but they correctly identified my problem as a bad wheel bearing. So they fixed that along with the front brakes I knew I needed. When I got back home I discovered a missing security lug bolt on one wheel. They didn't put it back on or didn't put it on tight and it spun off so I had to order a new one. So they get a 4 rating instead of the 5 that I would have given. I will go back there again if I need to but I will check their work closer next time.

Thank you!

- Bee Cave / Lakeway location
5

Took the car in to check on a gas fume smell that we couldn't find the source of after having the car inspections elsewhere. We were not sure if something was spilled causing it or if we had a leak. The team ran some test and didn't recommend unnecessary repairs, but rather told us there was nothing of concern. They told us to keep monitoring if the smell lingered and bring it back in if it didn't go away. Great to know they wont just fix something to "fix" it. We will definitely be visiting again.

Thank you!

- Bee Cave / Lakeway location
5

McSpadden's @ Bee Caves has been amazing. I deal with Ryan it seems every time myself or my wife need work done. They are friendly, timely and work is good. Quick example of their amazing service. I got towed there and they started working on my car. My factory Subaru warranty rep messed up saying it was not covered which is why McSpaddens started working on it. After already taking parts out and putting some new ones in, Subaru called and said it was covered but needed to be towed to Subaru WITH the parts that failed installed still. Ryan and his team took out what they already put in and due to the mass confusion helped me out on the bill since they didn't fix anything. Easily could have just told me tough luck and racked up that bill. Shows they really care. Great place to bring your vehicle.

Thanks Eric. We really appreciate your review.

- Bee Cave / Lakeway location
5

Quick and courteous afternoon oil change! Reasonable price and didn't try to sell me anything I didn't need. I will definitely be back.

Thanks Jennifer! We really appreciate your review!!

- Bee Cave / Lakeway location
5

Everyone I have dealt with is courteous and competent. I don't go anywhere else for auto servicing. I just recently went back with a different car. I experienced the same professionalism as I have in the past. I highly recommend this shop. I am a collector of classics cars and enjoy working on my own cars when I have time. When I can't do the work I take them to Ryan. I am particular about the work done on them and he has never let me down.

Thank you Robert!! Everyone is always in a hurry to put a bad review but very few will take the time to leave a good review when we work so hard to satisfy our customers. Thanks again!

- Bee Cave / Lakeway location
5

convenient location and hours, friendly, knowledgeable staff. I'll be back!

Thank you!

- Pflugerville location
5

These guys have been around for a while and can be trusted. Once took my wife's car in because she reported trouble starting it. They took a look at it and were not able to have the problem come up, did a complete review and check and gave it a thumbs up and didn't even charge us. Integrity. They can be busy so be prepared to drop the car off for the day.

Thank you!

- Pflugerville location
5

Great, honest service! Very rare to find in a mechanic. Especially if you're a female. Seems like a lot of mechanics I go to think I don't know anything about cars and they try to upcharge me for simple fixes, but not here! Straight to the point and pretty affordable for what I've gotten. Thanks!

Thank you!

- Pflugerville location
5

I can't say enough good things about McSpadden's. They are honest, competent, and friendly! My #1 choice for auto maintenence!

5

This was the first time I had visited McSpadden's since we recently moved to the area. I called ahead and they told me to come on in the very day I called. (Something I've not been used to where we lived before). I was promptly greeted warmly and then I was told immediately that they will not only check my breaks, but they will also be completely looking over my car for safety. "Sure you will" I'm thinking in my head, and then you will apply the inspection costs to the overall repair and force me to come back....And then the young man at the front desk says, "all of the total initial inspection for FREE!!!" What?!?!?!? That is amazing and I'm so thankful. So, I went and compared the quotes of the repairs they found with other local repair shops, and they were lower than all of them. Then I noticed the other customers coming into the shop that day were all returning customers. I'm going to be bring in my car this week for the most needed repairs and then saving up some more for the other needed repairs, but they even made the suggestion to do the other repairs in the future when I could afford them. It was excellent customer service all around.