sad to say it, i’d really thought these guys were gonna be a good local shop. two good experiences, but today was anything but. $100 to diagnose a check engine light. seriously? i’ll be going back to reliable for future auto needs.
Shane, We will pull your codes for free but to actually spend the time to diagnose an issue we do charge for this. Sometimes the problem can be found in an hour and sometimes it takes 2 or 3 hours but we only charge for 1 hour. Sometimes the hour will be included as part of the repair depending on what we have to do in order to diagnose it or repair it. All shops do exactly the same as we do unless they are one of these shops that say they don’t charge you for diagnostic and then they add it on top of your repair. To me that is deceitful and misleading. I would rather run my business honest and straight up. I hope you understand! I would be glad to meet with you personally and go over your situation. E mail me directly at [email protected] or just stop by and ask for me. Thank you, Raymond McSpadden
- Buda / Kyle location