5

Finally! A mechanic I can trust. I called the dealership for my brand car in the area and was told I couldn't get an appointment for over a week. McSpadden was close to home and I'd heard good things before so I gave them a shot. They got me in first thing in the morning, called me two hours later with a breakdown of my breakdown and what it was going to cost me. They also checked everything else over and let me know what else I need to keep an eye on and get fixed soon. Got my SUV back the same day, bad coil pack replaced, spark plugs changed and my throttle body cleaned and back to running like it should! I'll definitely be visiting McSpadden if (when) my car's check engine light comes back on.

5

I spent months trying to find an auto repair shop that didn't try to swindle me into spending an exorbitant amount of money on unnecessary repairs. I stumbled upon McSpadden's on google and I am so glad I decided to take a chance on them! Everyone I have delt with has been kind and patient. They always call and run any findings as well as cost by me before they do anything in terms of repairs and it's super convenient because there are several locations in the austin area as well. I will always come here as long as I live in the Austin area and I would highly recommend them to any one from a simple inspection to major repairs.

5

Unfortunately this place is just as bad as the other crooked car shops out there. They won't be getting my business again and now my car is worse than when I brought it in the first time. These guys have serious issues and I will be reporting them to BBB. I honestly forgot about all about this place. I used to live next door in 2012 and had a couple of very easy experiences with them. Raymond is a badass and the prices are always honest from the business that we've done together. I have my Range Rover here now and looking forward to getting it fixed up with these guys in order to sell.

2

Good people just pricey

1

Came here because I saw they had good stars but they told me they could fix my over heating problem for 600 they did not. Also lied said they could not get it to over heat. After complaining to owner they looked again and said they can try something else to maybe fix it for 700. Let the owner know I want my money back and of course the cheap skate didn't want to par with even half of what I gave them . It's fine me and my lawyer are filing and I'm going to the BBB with this. Stay away at all cost. I'll let everyone on my client list to know do not use them as well as my co workers.

Isac and I did speak. He came in for an overheating issue at my Pflugerville location. He said he had it to 3 other shade tree mechanics and had the water pump, thermostat and head gasket replaced. McSpadden checked the coolant system and found the water pump and head gasket had not been replaced and it had a coolant leak so we estimated it to him and repaired the leak. Afterwards we rechecked the system to find it had a coolant flow issue. Isac is very young and had been taken advantage of so McSpaddens did 2 coolant flushes trying to get the rust out of the system and replaced the thermostat he said was replaced and we did it for free!! Afterwards it still had a flow issue so we gave him an estimate to pull the water pump to see if the propeller shaft was not working properly because there is no way to tell without pulling it and he said he didn’t have the money. He then asked for his money back where we repaired the coolant leak. McSpaddens explained all this to Isac and tried to help him out and a bad review is what we get. Not sure I understand people these days! Raymond McSpadden

- South Congress location
1

Took car in because the engine was making a knocking / clicking sound. Was told a bearing in the engine was gone and the most cost effective solution would be a new engine. Took it else wear for a second opinion, 2 places said it was the transmission not engine. Ended up being loose bolts from transmission McSpadens installed 4 month ago. Also fixed for free, double negative review from me. I'd give 0 stars if I was able to

James, This is definitely not the way we do business and I will honor anything that has caused you any grief or problem because of McSpadden’s Tire & Automotive. Please send me your contact information to [email protected] so we can communicate and get this resolved. Thank you, Raymond McSpadden James and I have spoke about this issue and he has agreed to remove this review. Most people are in a hurry to be negative but not positive so hopefully this will take place but if it doesn’t McSpaddens did go the extra mile to please another customer.

- South Congress location
5

We have used this company for our car repairs/service for about 5 years now. We have always been very pleased with the service and the work. They look for the best and most efficient way to make the repairs and don't overcharge or suggest work that is not necessary. Highly recommend.

Thank you Paul for the excellent review. We truly appreciate our customers and do the best in a very difficult profession. Thank you again, Raymond McSpadden

- Pflugerville location
5

We have taken all of our cars here for 3 years. They do such a great job and are very fast and honest. I highly recommend this place if you are new and looking or need to make a switch.

5

Efficient, friendly and timely. The front desk was very helpful and called us when the job was commplete. This is the third time we have used them and they have ALWAYS been of great help and service. In my younger days we owned a business just like theirs and they meet all the qualities we worked hard to have.

5

Efficient, friendly and timely. The front desk was very helpful and called us when the job was commplete. This is the third time we have used them and they have ALWAYS been of great help and service. In my younger days we owned a business just like theirs and they meet all the qualities we worked hard to have.

Thank you Brenda and Larry!! We really appreciate you both!!

- South Congress location