5

Fair prices and thorough service of my cars electrical issue. I will happily return for regular maintenance service as well as major repairs.

5

BOTTOMLINE: HIGHLY RECOMMEND!!! This is my first time using McSpadden based on a referral from a customer, James. I got an oil change (5W-30) which included tire rotation and 32 point maintenance check. Service: Quick and scheduled on-line. Cost: Competitive and good value - Paid $30.96 Customer Service: Nice and professional. Thank you, McSpadden's!

2

My car was not fixed right the first time and after several attempts to get my vehicle fixed right I have decided to go somewhere else to have it fixed right although I have to repay the same repair again. Will never go back again.

John, We very much care about our customers and what is going on. Please E Mail me personally at [email protected] and tell me about your issue. I apologize for your frustration and I want to make sure you are taken car of. Thank you, Raymond McSpadden

- Pflugerville location
5

Great service! Made an appointment on-line and they were ready for me and had the oil changed, tires rotated and fluids topped off within an hour! Very satisfied!

1

Went in for an inspection and was told the vehicle wouldn't pass because the tire was too old and the brake seal or cylinder was leaking. They said that the repairs for the vehicle to pass would be approx. $430.00, so we decided to get a second opinion. We went down the road to another inspection shop and passed with flying colors!!! They just wanted us to spend a bunch of money on unnecessary repairs and for that reason I'm giving them 1 star.

Tara, I promise you if I was to have the Texas DPS office inspect you car that those items are not legal to pass. There are many different inspection stations that have young men doing these inspections for $7 an hour that could care less about your safety. We do care and this is why we bring it to your attention and it is the law for us to do so! McSpaddens works hard for our customers and we do care! If you would like to meet me at the store so I can go over the repairs with you and show them to you I would be glad to do it!! E Mail me at [email protected] to set up a time and date. Raymond McSpadden

- Bee Cave / Lakeway location
2

Expensive

Ross, McSpadden's is about quality first and price second but we always give you the estimate upfront so you can choose where to spend your money.

- Pflugerville location
5

Book your appointment ahead of time. I got there at 9am for my scheduled appointment and they had me out in 30 minutes. Fair prices and they don't try to sell me any unnecessary services.

5

I was very happy with my experience at McSpadden's in Bee Cave. I made an appointment since they always seem to be busy. Within minutes of arriving and checking in the technician had my truck up on the lift. I told him I had a power steering leak, to my surprise it was the automatic transmission leaking. I was given an estimate which was a fair price. We took off for lunch and while still having lunch I got the call that the truck was done! McSpadden's was fast, fair, and honest. The 2 year/24K mile warranty gave me confidence they did the job right. I would definitely use them again and recommend them to friends and family.

3

I dropped my truck off in the morning for an oil change. 2 hours later I had an emergency come up and called to say I'd need the truck back in 3 hours to be sure it would be ready. They said no problem, but when I went to pick it up, it hadn't been touched. To make things right, they gave me a card for a free oil change, but the mix up makes it hard to want to go back.

1

I brought my truck to fix the air condition at this place and they tell me it will cost me $2,000 and I thought it was so expensive but then I took my truck to the dealer to fix it and they charged me $1,000 so what will you guys do I think they are so expensive, good luck when you taking your car to fix it at this place

Martin I have looked your name up in all 3 of my shops and I cannot see where you have ever been to one of my locations so I can check the estimate you received. There is no chance that McSpaddens is $1000 higher on an AC repair than the dealer so I would like to research your estimate compared to what was done and why. I assure you the dealer is not cheaper than McSpadden's. Please email me at [email protected] so I can get to the bottom of your issue. We are 100% for our customers and we will go the extra mile to prove it!

- Bee Cave / Lakeway location